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NOTICE
As we are currently adjusting our product operations, some 'inactive' products might be delisted from our website.
If you still need to purchase, please submit your relist request or contact us via email, we may consider relisting it, and then you can purchase according to the minimum order quantity.
Please contact us with any questions.
►You can now look up your Doreenbeads order history! Check now.
A: Yes, please click here for details.
A: All of the items listed on our web can apply to the club shipping fee discount. You can enjoy 30% off on shipping fee with no minimum product amount required.
A: Club members are entitled to all shipping methods.
A: This service is available for all country addresses, as long as the shipping method can be reached, you can enjoy a 30% discount on shipping.
A: If the items you ordered was out of stock or unavailable to ship, normally we will get it to you by airmail after its back in stock. If you are prefer to ship them with your next order or do exchange, it is OK too. Just feel free to let us know.
A: For the Club members, we offer special Product Sourcing Service.We could help you find the items you need, especially for items like jewelry accessories and crafts. Once we found them in the market,We will communicate with you about the price and MOQ,and then customize them for you according to your requirements.
A: In order for club customers to have a better understanding of the materials and quality of products that have not been purchased, we specially provide club members with the rights of "free samples".
* One order can receive up to 3 units of samples, just leave a message when placing an order.
* Free samples must be products you have not purchased.
* The total price of the selected samples is within 8USD.
* Excludes bulk pack products (item numbers start or end with Q, H.).
* Samples do not need to pay additional freight, we will cover it.
A: Absolutely. We will refund your full membership fee if you cancel your Club membership before you have made any applicable purchases or used any coupons.
* If you need to cancel your Club membership, you just need to contact with your personal customer service manager.
A: There are three types of validity period:
Type 1 - 3 Months: Valid for 3 months. For example: Join on January 1, 2024, it will expire on April 1, 2024.
Type 2 - Half Year: Valid for 6 months. For example: Join on January 1, 2024, it will expire on July 1, 2024.
Type 3 - Full Year: Valid for 12 months. For example: Join on January 1, 2024, it will expire on January 1, 2025.
A: Yes. 8Seasons Club is not available to channel distributor.
Thank you, your feedback has been successfully submitted!
We will contact you in time about your questions or problems.