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All your past purchases are now at DoreenBeads.com - keep shopping with us!

Last update: May 8 (UTC+8 | China Standard Time)

Dear Valued Customer,

8seasons has completed the product line adjustment and currently only retains Stainless Steel and Brass Gold-Plated products.

Please don't worry, our sister website DoreenBeads.com has been fully upgraded. You can continue purchasing the same products previously available on 8Seasons.

Rest assured:
- 1. Direct Login: Access DoreenBeads.com using your existing 8Seasons account credentials. Your dedicated account manager remains unchanged.
- 2. Uninterrupted Benefits: Continue enjoying the same VIP, Club privileges as on 8Seasons.
- 3. Data Synchronization: Your order history, shopping cart items, and wishlists have been automatically migrated to DoreenBeads.com.

We appreciate your trust and look forward to serving you on DoreenBeads.com!

For more questions or concerns, please click here to view our Q&A >

NOTICE

All your past purchases are now at DoreenBeads.com - keep shopping with us!
Last update: May 8 (UTC+8 | China Standard Time)
8seasons has completed the product line adjustment and currently only retains Stainless Steel and Brass Gold-Plated products.
Please don't worry, our sister website DoreenBeads.com has been fully upgraded. You can continue purchasing the same products previously available on 8Seasons.
Rest assured:
- 1. Direct Login: Access DoreenBeads.com using your existing 8Seasons account credentials. Your dedicated account manager remains unchanged.
- 2. Uninterrupted Benefits: Continue enjoying the same VIP, Club privileges as on 8Seasons.
- 3. Data Synchronization: Your order history, shopping cart items, and wishlists have been automatically migrated to DoreenBeads.com.
We appreciate your trust and look forward to serving you on DoreenBeads.com!
For more questions or concerns, please click here to view our Q&A >

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Buyer Protection

What's covered with Buyer Protection?

You're Protected If:

1. Your order never arrives.

2. Your order arrives, but it's significantly different than it was described.

What protections can you get?

1. Full refund or Free Replacement if you don't receive your order

You will get a full refund or a replacement if your order does not arrive within a reasonable time.
Full refunds are not available under the following circumstances:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances out of our control
(i.e. not cleared by customs, delayed by natural disaster)

2. Full refund, Free Replacement, or Partial Refund if the items are not as described

You can feel free to contact us if your item is significantly different from product description.

Note: Please report the issue within 30 days after receiving the goods.

How to contact us？

Email: service@8seasons.com

Please email us regarding what you need, we will reply within 24 hours on weekdays or 48 hours on weekends.

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