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NOTICE

How to buy delisted products:

As we are currently adjusting our product operations, some 'inactive' products might be delisted from our website.

If you still need to purchase, please submit your relist request or contact us via email, we may consider relisting it, and then you can purchase according to the minimum order quantity.

Please contact us with any questions.

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Customer Questions

Q:If my order contains some out-of-stock items, what are you going to do?
 


Q:Why the status of my order hasn't been updated timely?
 


Q:Where is the exact location of your US warehouse?
 


Q:What is Product's volume Weight?
 


Q:Can I download invoice of my order?
 


Q:How to cancel an order that is in process?
 


Q:Does heavier parcels equal higher shipping costs?
 


Q:Why do you cut down your shipping cost again?
 


Q:Is it necessary for me to calculate shipping fee by myself?
 


Q:What's the minimum order amount on your website?
 


Q:Is it safe for me to use my credit card on your website?
 


Q:How many people in your company?
 


Q:How does your website calculate shipping charge?
 

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